After-sales Services

The products of NITTOKU Suzhou are mainly oriented at Suzhou market and shipped all over the world. In order to improve customer satisfaction and trust in products, we have established 8 corresponding bases in China, with a total of 32 after-sales service personnel. In order to be able to quickly respond to the needs of customers around the world, we are establishing a close relationship mechanism with the local area. If you have any questions, please contact us. The customer service center will serve you wholeheartedly.

Product failure and maintenance consultation

This is the consultation window for accepting product failure, repair and service guide.
Business hours Monday~Friday (8:20 to 17:15) (except holidays)

EOL Notice

List of discontinued products and after-sales services

Repair and maintenance tools

Introduce you to the tools that are helpful for the maintenance of the purchased equipment.


Answer customers’ frequently asked questions in the form of Q&A.